The PAYBACK Visa Flex+ card is one of the outstanding products to receive the "German Fairness Award 2020". In the "customer credit cards" category, the credit card from the leading bonus program prevailed over other well-known credit cards. This was the result of a study by n-tv and the German Institute for Service Quality (DISQ). "The PAYBACK Visa Flex+ credit card with flexible payment by instalments offers real added value for our customers. With it, points that do not expire can be collected with every payment, even outside the PAYBACK partner network. Cash can be withdrawn worldwide free of charge, and the installment payment function gives customers additional financial freedom. To be awarded the “German Fairness Award 2020” on top is a great honour," says Nadine Lesch, head of the Cards & Online Panel department at PAYBACK.
The award will be presented for the seventh time by the news channel n-tv in cooperation with DISQ. The award is based on a comprehensive survey of German consumers, in which over 55,000 customer opinions were collected and around 800 providers were evaluated by consumers.
For the honouring with the "German Fairness Award" the cost/performance ratio, the reliability as well as the transparency of the enterprises are decisive. Companies from 57 different industries were considered. Prize winners are the companies with the best ratings in each of the industries examined. The survey of customer opinions was conducted from April to June 2020 using a representative consumer survey via an online panel.